Refund Policy Overview
At SmileyHub.in, we strive to provide the highest quality web development services. However, we understand that there may be instances where a refund is necessary. Our refund policy is designed to be fair and transparent to ensure customer satisfaction.
Eligibility for Refunds
Refunds are eligible under the following conditions:
Refunds are not applicable if the client requests a refund for out-of-scope requirements. Additionally, if the project is delayed due to the client raising irrelevant queries, refunds will not be granted.
Refund Request Process
To request a refund, please follow these steps:
Partial Refund Conditions
Partial refunds may be granted in the following scenarios:
Non-Refundable Services
Certain services are non-refundable:
Refund Processing Time
Once a refund is approved, it will be processed within 14 business days. The amount will be credited back to the original payment method used by the client.
Changes to the Refund Policy
SmileyHub.in reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. Clients are encouraged to review the refund policy periodically.
Customer Support for Refunds
For any questions or assistance regarding our refund policy, please contact our customer support team:
Email: [email protected]
Refund Policy Exceptions
Exceptions to our refund policy include:
We do not provide refunds in cases where termination occurs due to the client’s unprofessional conduct or misbehavior.
Dispute Resolution for Refunds
In case of any disputes regarding refunds, we encourage clients to contact our dispute resolution team. We are committed to resolving any issues amicably and in the best interest of both parties.
Choosing Smileyhub means partnering with a team that is dedicated to your success. Here’s why we stand out: